Returns/Cancellations
No Return on Firearms or Ammo
Please note that we do not permit the return of the following products:
   1. Special orders and products that are custom configured to your specifications.
   2. Products sold "as is" or "used" or that have been installed or used after receipt.
   3. Firearms, once transferred to buyer.
   4. Illumination devices, electronic sights, optics and night vision equipment.
5. Any cancellation of a special order firearm or part will result in a 30% restocking fee
NOTE: We recommend that you use a carrier that offers shipment tracking for all returns, and either insure your package for safe return or declare the full value of the shipment so that you are protected if the shipment is lost or damaged in transit. If you chose not to use a carrier that offers tracking and insure or declare the full value of the product, you will be responsible for any loss or damage to the product during shipping.
The United States Postal Service (USPS) offers limited tracking capabilities and that there is a 30-calendar-day waiting period before USPS will initiate a trace. The customer is responsible for shipping charges both ways on returns, as well as for shipping charges on shipments that are refused.
Transfers
ALL BACKGROUNDS FOR TRANSFERS ARE TO BE DONE BEFORE 4:30PM TUESDAY-FRIDAY AND 3:30PM ON SATURDAYS
All transfers are $35.00 per firearm and must be picked up within 14 days. After the first 14 days an additional $25.00 will be added PER WEEK that the firearms are not picked up.
***REGARDING YOUR PICKUP***
PLEASE ALLOW 48 HOURS FROM THE TIME THE FIREARM IS DELIVERED TO OUR SHOP, WE WILL CONTACT YOU WHEN FIREARM IS READY TO PICKUP
Private Transfers are a $35.00 fee per firearm
Private Transfers must be done Face to Face.
Seller of Firearm must have photo ID and be in store. Buyer of firearm must have 30 day Virginia valid license and must pass and complete background.
SOT Suppressor Transfer $75.00 fee per item
SOT SBR or SBS Transfer $100.00 per item
All Transfers that do not pass background check is subject to a $75.00 fee plus storage fee of $25.00 per week for holding the firearm.
Lay-A-Way
Trigger Happy Firearms is happy to offer a Lay-A-Way plan. We require 50% Non-Refundable deposit and 30 days to pay off remaining balance.
All sales are final and subject to our terms and conditions. No Substitutions, Returns or Exchanges allowed.
Lay-a-way period begins on the date of the order and ends 30 Calendar days from that date.
You may cancel this lay-a-way at any time before your last payment is made by notifying us by phone, Email, or in person but will forfeit all funds paid.
If we do not receive your final payment by the end of the terms, we will automatically cancel your lay-a-way purchase and you will forfeit all funds paid.
In the event of ATF 4473 Denial you will forfeit all funds paid
Online Store Pickup
Once your order has arrived to the store, We will contact you when merchandise is ready to be picked up, customers will have 7 days business days from the time contact is made to pick up
After 7 business days the online order will be placed on the shelf and reorder will be made when customer is ready to pick up.
Website Disclaimer
Other items available for sale not listed on this website include discontinued parts or parts for firearms no longer produced. Please contact us if you have any questions regarding parts for firearms no longer produced (such as Vietnam era upper receiver units, obsolete fire control parts, etc.).
All items on this website are subject to change without notice. This includes item availability, one-of-a-kind items, and pricing.
Used Firearms
The seller provides all descriptions for used items. All descriptions for used items are honest and based on actual items being offered for sale. Items being sold in this manner will be marked as such. All sales on used items are final. Photos will be provided when available. All machine guns are considered used unless otherwise noted.
General Firearm Sales
All firearms, magazines, receivers and restricted law enforcement items are sold and shipped in accordance with all existing federal, state and local laws and regulations. Many of the firearms, magazines and parts for sale on this website may be restricted or prohibited in your area. Please check your local and state regulations before ordering. You must be 18 or older to purchase a long gun and 21 or older to purchase a handgun per ATF rules, but state and local laws may differ and you will need to check your local laws before purchasing a firearm.
All new firearms are shipped in the original manufacturer's box, with magazine(s), accessories and applicable warranty. Firearms requiring warranty work must be returned to the factory within 1 year of purchase for repair. Accessories and special order items not normally sold by our store will not be covered under warranty even if these products are part of an integrated firearms package, unless we have guaranteed the entire package in writing. Please contact the original manufacturer for warranty information on all accessories and special order items.
All special order firearms or parts must be picked up within 30 days of the item arriving in store. Failure to pick up item within 30 days will result in item being placed on shelf for sale and we will reorder when customer is ready to pick up. Failure to pass background or canceling of a special order on any firearm or part will result in a 30% restocking fee plus $50 denied background penalty.
Customer Service
If you encounter any problems with your order or the checkout process, or if you have any questions about the status of your order, simply contact our customer service staff through our
Contact Us page.
Consumer Data Privacy
We respect your privacy and are committed to protecting it.
The Credit Card Billing Information, Shipping Information, and Contact Information in our checkout process are required in order to process your order and deliver the product to you. We store some information for accounting reasons. Your information will not be shown to third parties not involved in the transaction, nor used to send you any unrequested information. The entire Checkout process is handled through a secure SSL-encrypted connection.
The Credit Card Billing Information is sent directly to our payment provider who processes your credit card transaction. The credit card information is neither recorded nor stored by us, and it can only be accessed by our payment provider. Each transaction has a very high level of security. Your credit card details are sent directly to the payment provider over a secure SSL-encrypted connection. They are not processed on our servers at any stage of the transaction, nor are they stored on our server.
Secure Transmission
All information collected during the checkout process is transmitted via industry standard Secure Sockets Layer (SSL) featuring 128-bit encryption. A Secure Sockets Layer (SSL) Certificate creates an encrypted link between a website and a visitor's Web browser. This link ensures that all data passed between the website and the browser remains private and secure.
Order Fulfillment
All orders are shipped promptly from our warehouse or in-store inventory within 3 - 10 business days using UPS, FedEx, or USPS. Tracking numbers are available for items shipped via UPS and FedEx.
Online Price & Description Errors
Our online inventory changes every day. Occasionally an item may appear on the site by mistake or the item's description may contain a typographical error. We do not guarantee that titles, descriptions, pictures or prices on our site are error-free. We reserve the right to refuse any order including but not limited to orders for items with errors in the description or price. In the event that we cancel an order we will not charge the customer's credit card or we will refund the money.
If an item's description contains an error such as incorrect photo, price, accessory or description and a customer makes the order, we will not process the order without first contacting the customer. If the order is mistakenly shipped, we may advise the customer to return the item in an unopened condition and we will refund the customer. By placing an order, the customer agrees that $dealerName will be the final arbiter of discrepancies in the online catalog.
Ammunition Purchases
You must be 18 or older to purchase rifle or shotgun ammunition and 21 or older to purchase handgun ammunition. All ammunition will be shipped ground with adult signature required. Always make sure to use the correct ammunition for your specific firearms. Check your local laws for any other regulations. *All ammunition sales will comply with local and state laws and will not be shipped to any restricted areas.*
